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Our People

Janaki Rao

Janaki Rao

Chief Technology Officer

As Chief Technology Officer, Janaki leads the company's technology strategy, overseeing the SaaS platform, product development, engineering, information security, and IT operations. He is responsible for driving innovation across the organization, with a focus on AI, automation, cloud technologies, and scalable solutions that support Shield's continued growth and help financial institutions navigate complex compliance requirements more efficiently. With nearly 25 years of technology leadership experience spanning financial services, healthcare, and enterprise software, Janaki has built and led high-performing engineering and infrastructure teams while delivering customer-focused technology solutions. His expertise includes software architecture, cloud infrastructure, cybersecurity, business intelligence, data management, API development, and enterprise application delivery. Janaki holds an MBA in Finance and Marketing, an MS in Computer Science, and a 2024 U.S. Patent in online banking authentication.

Certification(s): Cybersecurity (CISSP, CISM, CISA), Cloud Architecture (AWS, Azure), Artificial Intelligence and Machine Learning, and Data Science (Azure Data Scientist).

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