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Customer Testimonials

"We recently launched our cannabis banking program with Shield Engage and Shield Assure, and we couldn't be more pleased. The Shield team provided outstanding support throughout the process, ensuring a smooth and successful rollout. We look forward to a strong and lasting partnership with Shield Compliance." 

 

Michael Hall, General Counsel and Corporate Secretary

Trustco Bank

“As a nationwide cannabis banking service provider, having a partner like Shield Compliance has been invaluable to KeyPoint Credit Union. Shield operates seamlessly in the background, simplifying client onboarding and streamlining administration and monitoring for our cannabis banking staff. Shield’s service and support are top-notch, and their team has provided valuable guidance and best practices to assist with system settings and set-up, policies, procedures, risk assessments, and workflow efficiencies. From a BSA/AML regulatory and compliance perspective, regulators and
auditors value Shield’s secure system, tracking, and automated reporting capabilities. With Shield’s support, KeyPoint has been able to scale into new markets and expand efficiently.”

 

Herman White, Jr., Vice President and Division Manager

Cannabis and Commercial Banking & Certified Cannabis Banking Professional

KeyPoint Credit Union

“Shield is our trusted compliance partner and has enabled some of the greatest efficiencies in our program, especially for our SAR filings. This has allowed us to grow our cannabis banking program in size and product offerings to make banking cannabis as streamlined as possible. Shield pushes us, and we push them. Together we create a better program for our clients, and it shows in our audits and our exams.”

 

Lisa Ackerly, CCBP, CBAC, VP/BSA Officer

Dart Bank 

“When cannabis went legal in Massachusetts, we looked at many different programs before we chose Shield as our cannabis compliance partner. One of the things that set them apart was the sheer wealth of data that Shield could review and validate, along with the ease of SAR reporting. The Shield team is second to none.” 

 

Melissa Miranda, President

Lighthouse Biz Solutions, a wholly owned subsidiary of Gardner Federal Credit Union

"As one of the longest running cannabis banking programs in the nation, partnering with Shield was one of the best decisions to strengthen our program. The Shield team is extremely knowledgeable and has been very helpful to us."

 

Cynthia Lopez, BSA and Compliance Manager 

Santa Cruz Community Credit Union

"We launched our cannabis banking program to make financial services more accessible to cannabis businesses in our area. Shield Compliance took us through the pilot program with no issues. Their team of experts are knowledgeable and work collaboratively towards achieving the bank's objectives." 

 

Charlene Richman, Director of Compliance

Summit State Bank

"Shield provides invaluable support both operationally and strategically. One of the Shield platform's greatest advantages is its automation, streamlining key processes such as obtaining seed-to-sale data, tracking licenses, and monitoring negative news. Beyond the technology, Shield is a true business partner. The team is proactive, responsive, and committed to an open, transparent relationship that delivers benefits across the board."

 

Jonathan Mack, First Vice President, BSA Officer

Needham Bank

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